Booking Policy
1. Reservations
All bookings must be made through our official website, Walk-in, phone, or authorized travel partners.
A valid ID or passport is required at the time of check-in.
2. Confirmation & Payment
Reservations are confirmed once full payment or a valid credit card guarantee is received.
Payments can be made via credit/debit card, online transfer, or at the hotel reception (if pre-approved).
3. Cancellation & Refund
Cancellations made 72hours before check-in are fully refundable.
Cancellations within days of arrival may incur a fee equivalent to [percentage] of the booking amount.
No-shows or early departures may be charged in full.
4. Check-in & Check-out
Standard check-in: 4:00 AM | Standard check-out: 11:59 AM
Early check-in or late check-out is subject to availability and may incur additional charges.
5. Modifications
Any changes to the booking (dates, room type, or guest details) are subject to availability and may incur additional charges.
6. Special Requests
We will do our best to accommodate them but cannot guarantee availability.
7. Children & Extra Guests
Children and additional guests may incur extra charges as per hotel policy.
8. Payment Security
All online payments are processed securely through authorized payment gateways.
9. Terms & Conditions
By making a booking, guests agree to abide by hotel rules and policies during their stay.