Privacy Policy
At Viva Planet Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information: Name, contact details, payment information, and identification documents provided during booking or check-in.
Usage Data: Information about how you use our website, services, and facilities.
Cookies & Tracking: Small files stored on your device to enhance website experience and analyze performance.
Personal Information: Name, contact details, payment information, and identification documents provided during booking or check-in.
Usage Data: Information about how you use our website, services, and facilities.
Cookies & Tracking: Small files stored on your device to enhance website experience and analyze performance.
2. How We Use Your Information
To process bookings and payments.
To provide services and fulfill special requests.
To communicate updates, promotions, and important information.
To improve our services and website performance.
To process bookings and payments.
To provide services and fulfill special requests.
To communicate updates, promotions, and important information.
To improve our services and website performance.
3. Sharing Your Information
Your data will not be sold or shared with third parties for marketing without your consent.
Information may be shared with service providers (e.g., payment gateways, travel partners) to complete bookings.
Required disclosures may be made for legal or regulatory purposes.
Your data will not be sold or shared with third parties for marketing without your consent.
Information may be shared with service providers (e.g., payment gateways, travel partners) to complete bookings.
Required disclosures may be made for legal or regulatory purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect personal data.
Guests are encouraged to use secure devices and networks while sharing information online.
We implement appropriate technical and organizational measures to protect personal data.
Guests are encouraged to use secure devices and networks while sharing information online.
5. Your Rights
Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Request information on how your data is processed.
Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Request information on how your data is processed.
6. Cookies
Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings.
Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings.
7. Changes to This Policy
Viva Planet Hotel may update this policy from time to time. Updates will be posted on the website with the revised effective date.
Viva Planet Hotel may update this policy from time to time. Updates will be posted on the website with the revised effective date.
Contact Us:
For any questions or concerns regarding your privacy, please contact us at: vivaplanet@gmail.com